CREATE A FUNERAL SERVICE THAT SUITS YOUR NEEDS

1. Estimates and Expenses

The email estimate sets out the services we agree to supply. This estimate is an indication of the charges likely to be incurred on the basis of the information and details we know at the date of the estimate. While we make every effort to ensure the accuracy of the estimate, the changes are liable to alteration particularly where a third party changes their rates or charges.

2. Payment Arrangements

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Full funeral payments are payable to Compassionate Funerals within a minimum of five working days before the funeral. Under special circumstances, Third Party costs and 30% of Professional Fees will be accepted and the remainder to be paid within an agreed time.

The 30% paid of the Professional fees are non-fundable. We accept the following methods of payment; BACS, cash & cheque to;

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NatWest

The Compassionate Funeral Co Ltd

Sort Code 60-22-30

Account No. 70124299

DWP PAYMENTS FOR FUNERAL EXPENSE: Please inform us if you intend to claim for support with funeral expenses from DWP. Payment will only cover partial costs and there will be a balance that will have to be paid. The rules for eligibility are complex and we suggest that you speak or call your local DWP office for advice.

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If you fail to pay us in full on the due date we may charge you interest at a rate of 4% calculated (on a daily basis) from the date of our account until payment compounded on the first day of each month; and before and after any judgment (unless a Court orders otherwise). We may recover (under Clause 3) the cost of taking legal action to make you pay.

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3. Indemnity

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You are to indemnify us in full and hold us harmless from all costs expenses and liabilities we may incur (directly or indirectly including legal costs on a full indemnity basis) following any breach by you or any of your obligations under these Terms. This means that you are liable to us for losses we incur because you do not comply with these Terms. For example, we will charge you an administration fee when we receive a cheque from you which, is subsequently not honoured or if we write to advise you that an account is overdue. If we instruct debt collection agents we may also recover from you the fees we incur. Further details regarding these fees are available on request. We may claim those losses from you at any time and, if we have to take legal action, we will ask the Court to make you pay our legal costs. 

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4. Data Protection

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Words shown in italics are defined in the Data Protection Act 1998 ('the Act"). We respect the confidential nature of the information given to us and, where you provide us with personal data ("data"), we will ensure you that the data will be held securely, in confidence and processed for the purpose of carrying out our service. In order to provide our services we may need to pass such data to third parties and those third parties, who are performing some of the services for you, may contact you directly. Under the Act you have the right to know what data we hold on you and you can, by applying to us in writing and paying a fee, receive copies of that data.

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